Sunday, November 29, 2009

Social Media: Lessons from Travel & Pirates

I am happy to be back in Seattle after 10+ days of virtually no [or snail slow at the best of times] Internet connection while I was out of town/out of the USA. Being unexpectedly “unplugged” was maddening, frustrating, educational, enlightening.

The educational and enlightening part came out of the same thing that most of my learning in this class is springing from: being totally out of my comfort zone and simply letting go of my plan and using whatever I can grab or do that is at hand.

I had not realized quite how dependent I have become on my technology devices until they became useless dead weight in my backpack. It was a jolt waiting 15 minutes to log into the Internet just to get kicked off, sitting waiting 20 minutes for one short text email to send itself, seeing that good ol’ error message 404 “Page not Found” thousands of times.

I have come to deeply appreciate exactly what I am doing right now – sitting on my couch with 6 different windows open wallowing in high speed connectivity. It feels like how a nice long hot shower feels after a long sweaty August camping trip. Aaaaaaaah!

I returned to the US on a Saturday and I could not WAIT to get into the hotel Internet connection.

Which was down, as it happened. Incredible.

For lack of any other ideas on how to be productive for the next few hours, I decided to go out walking in New Orleans with my digital camera and my video camera. I went in search of footage for our Social Video. I captured some video footage of metal water utility covers in the sidewalks, and was shooting water bottles in refrigerated coolers in tourist shops. Nothing seems odd in the French Quarter.




Meet my new friend Captain Stephen Twist, “New Orleans’ French Quarter’s only full time Pirate”. I literally almost bumped into him with my camera as he was hailing a taxi for some tourists outside an Irish bar.

I asked if I could take his photo, bought him a shot and a beer in that most excellent Irish bar, and we talked about Social Media. What I learned that night about the Pirates is they are VERY connected. They are some of Social Media’s Kings and Queens and they are relatively new at all of this technology stuff.

It’s a long story that I’ll skip here, but Pirates are one of my newly identified target customer segments for a cultural/music event I am doing in Louisiana in November 2010.

As it turns out, all I need to do it turn on the “On” switch to the Pirates social network, and I’m at least halfway done.

They will do nearly all the rest for me marketing-wise once I provide them with a destination/website, and I engage some more of the key Pirate and Wench personalities in New Orleans.

A Google search of the 4 term string pirates pyrates wenches blog returned 26,300 results. These people are seriously dialed in. My new pirate pal, Cap’n Twist, told me that the normal weekend Pirate routine in New Orleans is to stay up late, mingle and socialize with other Pirates and/or Wenches (who are VERY organized and social – they have formal Krewes, similar to New Orleans’ Mardi Gras Krewes) and then sleep as late as possible. Captain Twist’s afternoons are spent online as much as possible, chatting, building connections, commenting on the activities and writings of fellow Pirates and/or Wenches, and preparing for the next evening’s activities.

VERY online. VERY organized. VERY connected. VERY interactive.

I now own a new Twitter account, Facebook username, and a new web domain, all designed to make it easy for socially networked Pirates like the elegant Captain Twist or my other new friend, The Diamond Queen (aka Susan – see the Wenches' brand new website at www.nolawenches.com) to spread news of my event and to rally their local/actual friends and their virtual social connections to come along with them to my event.

These Krewes are highly sophisticated Social Clubs with an embedded service/charitable function. Krewes have been around long before there was the internet, but they take full advantage of Social Media now that it’s here. I have a whole lot to learn from my Pirates and Wenches, in all seriousness.

Last summer when I came up with this Pirate idea, I read Pirate websites for several days and found out that “International Talk Like a Pirate Day” (September 19th) was granted to 2 very creative guys from Portland who wrote a software program that automatically converts normal writing into “Pirate talk”. They own the rights to the incredibly popular software, and they wrote 2 best selling Pirate-themed books on how to talk like a pirate -- then they both quit their day jobs. Something to think about.

Would any of this exist without Social Media? Maybe. But not like THIS.

Blogs, Twitter, Facebook, MySpace, are all at the heart of the success and strength of the Pirates and Wenches feeling of belonging and connection to each other, along with fueling their charitable efforts and successes with one of my pet causes: post-Katrina rebuilding efforts.

Just one more crystal clear example of a powerful niche market that is almost completely fueled by that magical combination of heart and social media.

Good lesson for me that I never quite know where my teachers will pop up -- always a good idea to be paying attention, watching, listening.

Aaaaaaargh!

Monday, November 23, 2009

11/23/09 Slideshow Link

Thanks, Beth, for pointing me to Slideshare.
Here is my slideshow (Ocean, Nassau, New Orleans) of random obvervations.
http://www.slideshare.net/CSchreitmueller/carols-learning-journal-11-22-09

This is a simple slide-a-logue set to move at 2 seconds per slide, but it seems to play slower than that (at least from my house!) so sorry about that. See what happens from your place!

I tried adding some mood music and that did not work (...next time!) since for some reason it stopped the slides from advancing (?), so I took it back out. One trick at a time for now, I suppose.......
Thanks for walking with me.

Perspective: looking down, up, and more closely

Hello fellow bloggers!

I have just gotten back from traveling with a seriously awful internet connection situation.

I switched modes from typing and posting to visual documentation and photo-taking. Interesting!

What I focused in on were all sorts of details that I usually pass over -- corners, ceilings, floors, one object or detail in a very large noisy space. Lots of looking UP and looking DOWN which I had forgotten how to do.

This photo exercise has changed my brain.

I am home now and everything looks slightly different to me - my brain is taking more in.

Somehow (maybe just too much information) I realized that I have been averaging or generalizing things in order to to get by. By refocusing on the beauty in the details, the whole looks more rich and intense -- in the good way -- to me all of a sudden. My view has been enhanced.

I created a first-ever (for me) ppt slide show of my observations to post for your viewing pleasure...once I figure out how to do that. Tonight, if possible.

I have no idea how to upload a slide show but hopefully it will show up on here very soon. Working on that ... New tricks all the time; this class.

Tuesday, November 10, 2009

Adventures in Video Land

http://www.youtube.com/watch_popup?v=4v_FvuVWrU8

That should be the link to my YouTube 1 minute intro.
NO IDEA WHERE THE SOUND WENT and nobody else seems to be able to tell me.
It's super quiet and we don't know why - sorry about that.
[LOWER THE BAR, PEOPLE! It's the Basics. Think Basics.]

What a week! How do all you soccer Moms do this? You people with kids and dogs have been videoing and camcordering for all these years but somehow I escaped the whole thing. Until now.

The bottom line here is that it took me maybe 35 hours to make a one minute video that is seriously terrible. Note to self: "No 6am footage before coffee!"  But... I am way smarter than BEFORE I attempted this trick, and I liked what I learned. Especially once I progressed past the "hit my laptop with a hammer and throw the camera in Puget Sound" phase. All uphill from there, pretty much.

About 6 years ago I was both an attendee and a presenter at huge multiple conferences - consumer trends, product/industry trade shows, that sort of thing. I was (and still am) pretty darn surprised in many instances at the level of presentation given by some of the hot shot names on the roster. Have they ever SEEN the presentation before...? Did they have the girl next to them on the plane put it together....? Is it from 5 years ago and they just picked it off a stack?! Really! Some pretty unimpressive stuff at times.

Conversely, I have had my socks blown off by sleepy little companies with kick ass presentations.

Guess what the most memorable ones A L W A Y S had in them.......? That's right -- V I D E O.

No surprise. Very attention-getting and there is no way around their multisensory ability to capture my imagination and attention over Death By Bullets on those ppt templates we all know and love far too well.

My solution at the time was to move toward multimedia presentations immediately, and I did for a few years. I was working with a mega-talented film and video production house in Seattle called Mineral. Amazing. But I never did the shooting or editing or sound myself. (LOL: Now I know why!)

So the general report out from here is that I feel like I just fell down yet another Rabbit Hole - another time and space dimension and something interesting to me -- and I knew I was in a Rabbit Hole ALREADY. Is there a way up or out of here, I wonder?



The other thing to report out clearly is that I really like video - Love it. I like watching it, and if I learn how, I think I'd like creating it, and also I like people's responses watching it. It's just more fun and more engaging than stills. Period.

Thanks to Chris and to all for the ongoing pep talks. It was a scary couple of weeks there. Better now. Not sure yet what the outlook is for completing the list of lists for this course, but I do feel like I persisted and was able to learn new things in spite of massive frustration factors. Progress for me since conflict and frustration are often very demotivating in my case. Looking forward to finding out what's next!

Sunday, November 1, 2009

Alignment and more alignment: work is life is school is my personal brand is my future

Topic: Working toward turning “overwhelmed” into “positive growth”.
Point: Still behind! There is hope with asking questions and accepting help.
Note to self: This is what I do, who I am, where I am going.

Well hell, I am STILL behind with these assignments. I don’t like how it feels to be lagging – it’s disorienting for me. I am a very “on time/on budget/exceed expectations” sort of a person professionally. I am not usually mediocre.

The learning curve for me in this class (beginning with a big Zero in September in the Social Media arena) has been humbling and/or frustrating to the point of being demoralizing some days. Lots of days.

I considered dropping this course a few days ago (seriously) because after last week’s Elluminate I felt that terribly overwhelmed about November’s expectations.

Christopher's Elluminate statement, “If you fail your team in November, then I will fail YOU” kind of got to me; not in a good way. I don’t respond all that well to threats as a general rule, and the idea of letting others down is far more distasteful to me than letting myself down.

I am out of town and/or out of the country for ½ of November, a crucial time period for the social change video project.

So yeah, I am severely worried. I haven’t even gotten up to speed with October’s assignments yet and it’s Halloween already.

Christopher talked me down off the ledge in terms of dropping the class – at least for now. He suggested that I work with what I CAN do (ideation, scripting storyboarding) and leave the shooting and editing to someone with a camera and a Mac. Good advice, no doubt.

I am not sure what to do with these video projects. Is it just me? Is anyone else taking hours to learn one little task by trial and error that seems like others just whip out in 5 minutes?

I am clinging by a thread to Tomas’ suggestion to me a few weeks ago that I align everything to one topic of focus – which for me is Innovation. It’s interesting enough for me to stay engaged, to be curious even when I feel like giving up, to look up one more blog or post or article or to Tweet about at midnight.

Today I bought a video camera. Not a good one but a good enough one. I have no clue how to use it AND no clue how to do anything with the footage (once I get some), but it feels good to own it.

Tomorrow Justin Tilson has very generously offered me an hour of his time to walk me through WordPress 101. (Thank you, Christopher, for that suggestion).

If I need help, I will allow myself to ask for it, more than I have been.

I know that the way innovation bubbles up and turns into tangible results is shifting and changing, along with a lot of other things in this world. The intersection of social media and innovation is unmistakably loud. I know deep down that I need to be here, in this course, learning these tools.

How to do the assigned work and feel even “OK” this quarter, not fail anything -- this one OR any of my other 3 classes -- and simultaneously keep my employer happy between now and December 11th is all just feeling more than a bit overwhelming for me at the moment.

This week in talking with various people about what I do and what I WANT to do, I have zeroed in on the innovation subtopic of “realizing innovation” – meaning – the process of getting innovative products or services delivered to a paying customer.

The term “product realization” comes from a set of process criteria and controls that are part of the ISO 9000 standard which I had not remembered in any detail until this week when I looked it up. Lots there – ISO standards don’t miss a detail, ever. The one section defining the elements of product realization covers a LOT of ground. http://bit.ly/product_realization_summary

My Creativity Session is going to be on this topic and I am actually really excited about it. All “Bell cows” accepted my invite and it is all set for November 11th. The topic is Innovation: Improving Product Realization. I am using a slightly less technical definition of Product Realization for my purposes: "Delivering innovation to market."

I will do my best to think positive thoughts, enjoy my extra hour of sleep tonight, and somehow come up with a 30 second video tomorrow AND do many many many other assignments for 3 other classes.

It is after midnight. All good little trick-or-treaters are tucked in. Now it is November 1st, The Day of the Dead, which in a number of cultures is a day of celebration based on rememberance, reverence and respect. Nice parting thought: November can feel different than October, starting right NOW.
http://en.wikipedia.org/wiki/Day_of_the_Dead

Sunday, October 25, 2009

Journey to the Land of Names, aka 2009: A Web Space Odyssey

Alrighty – A Name Has Been Chosen.

Ridiculously simple as it may sound to choose a new business name and web domain name – it wasn’t.

All of the super-coolest memorable names were gobbled up long ago by smart people with $10, porn producers, bands with no good songs yet, and software visionaries. Windows? Python? Apple? Oracle? Not exactly rocket science, but whoever gets there first, wins.

I started with a suggestion from Gif to call my innovation consulting biz The Oracle. His thinking on that was that I have a very high level of predicting the future and people come to me for advice having to do with things that have not happened yet – the exact job description of the Oracle of Delphi, who was relied upon to give advice and make decisions under the ancient Greek God Apollo.

Good idea but a name snarl. I tried. Then I went to The Pythia, which was her nickname. Thank you to everyone who tried hard to get me off of that direction – it took a couple of weeks but I did finally get it that it sounds like someone is lisping no matter what you do with Pyth. Thank you. Sorry for the delay on that one.

NEXT I went back to the Delphi idea which of course is totally taken, as is everything having to do with the Greek Alphabet or anything simple to say or spell that is related to the ancient world.

It was my Dad who finally cracked the code by suggesting I make up a word like Verizon. He does a kajillion crossword puzzles, so I enlisted him as a last resort.

He started with Del from Delphi and noodled around and came up with Delform. I countered with Delforma since Delform is too close to Deform. It doesn’t mean anything really, which is good. Easy to say and spell, so that’s good too. No major web hits. Still good. Del loosely means of or about in Italian. Forma means shape or form or mold or appearance. Still OK.

Then I called a close friend who is fluent in Italian and ran it by her to make sure it didn’t mean something awful. She is the one who told me that forma is feminine and it should be DellaForma.

So there you go. $10 later, I am now DellaForma and I own www.DellaForma.com

Blogging will happen!

Along the way, I ran into www.wordreference.com – an amazing site to play with words, definitions, word extensions, and more. In multiple languages. Really fun!

Now I am looking back through Christopher’s archives of the instructions from weeks ago on what to do next so that I can move through the time warp and get up to speed on my Beat.

I am snooping at others’ websites and blogs and asking people for blogs that they like the look and feel of.

Here are a few nicely organized EASY TO READ ones – what I want:

www.innovationinpractice.com (recommended by ChristopherA who had a lot to do with why it’s so clean)

http://www.robinavni.com/lifestyle-insights-blog/ (recommended by my colleague Celeste Tell, who is considering changing her actual name because of issues around Google porn-related hits!). This blog is done by a group of women and they have a STRICT 300 word posting limit. SMART. This post is 664 words. Too long. Noted.

http://www.livestrong.com/lance-armstrong/blog/ Lance’s most recent Tweets are all right there on the top right. Nice. The amount of traffic to various OTHER Tweets and blogs being driven by one word from Lance is staggering. Really amazing. I like the little Tools menu at the bottom.

http://www.ideo.com/ A little surprised to find this site LESS elegant looking than it used to be, but it’s still darn good looking and of course really interesting no matter how you slice it. Will keep an eye on it to see if it shifts again aesthetically.

What do you like the look and feel of blog-wise? What makes a “good blog”?

Monday, October 19, 2009

My Trash + MIT Research Study + Technolgy + Social Media = Clues for Creating A Better Future

Yesterday, 20 items of my most precious (but not valuable, obviously) trash were tagged by a research team from MIT with GPS tags. I can now track the progress of my trash as it travels to its final resting place, globally. MIT will track not only my trash but several thousand other pieces of trash using networks of tiny locatable and addressable microeletromechanical systems.

There is plenty of information on this very interesting multi-stakeholder trash tracking project on their website, so please check it out for yourself:
http://senseable.mit.edu/trashtrack/index.php?id=1

High-tech widgets, duct tape, foam-in-a-can, a camera, clipboards and pens and paper forms.






Once again, I am struck by how simple the most innovative ideas seem to be. Instead of guessing or extrapolating where this trash is likely to end up, just let each piece of trash report back to us and let it tell us where it all goes. Simple enough for you?





Then take that information and use it as a springboard for identifying problems and potential new solutions for a cleaner better future. Seems too easy - but on the other hand, nobody thought of doing this before the MIT SENSEable City Lab, so it’s a pretty innovative study.

I am becoming more convinced – daily -- that I am trained to overthink things. Untraining this tendency to think too much is looking really good to me today.

Why do I overthink things, I wonder? Is the shortest route between Point A and Point B too easy? Too simple? Too straightforward? Would I not get enough “intellectual credits” if I came up with a terrifyingly obvious idea?

I just did a quick Google search on the keywords: why we overthink things, and I got 5,590,000 relevant search results. Apparently I am not alone. There is a site where you can post your "personal overthinking" story and one guy said, "I am overthinking this post to the point where I can't even post". I get him.

This course is helping me weed out the noise by creating so much noise I will go deaf if I don’t filter and choose my brain inputs with more scrutiny. Not always a comfortable feeling learning new tricks-- yet -- but I really do get why this is no longer optional for me.

As I was told by 3 different classmates this weekend: “This changing of a few decades of old habits will not happen overnight. This is why we’re taking a CLASS on it - just start doing it!” Good people; good advice. On it.